If you're experiencing issues with Zoom transcriptions not matching the spoken language, follow these steps to ensure accurate captioning:
1 . Verify Speaking Language Settings:
During the Meeting:
Click the Show Captions button in the Zoom meeting controls.
Click the up arrow (^) next to Show Captions.
Select Speaking Language and choose the correct language being spoken.
Before the Meeting:
Sign in to the Zoom web portal.
Navigate to Settings > Meeting > In Meeting (Advanced).
Ensure Automated captions are enabled.
Click Edit translation languages to select the appropriate speaking and translation languages.
2. Enable Translated Captions:
In the Zoom web portal, go to Settings > Meeting > In Meeting (Advanced).
Ensure Translated captions are enabled.
Click Edit translation languages to configure language pairs as needed.
3. Update Zoom to the Latest Version:
Open the Zoom desktop application.
Click on your profile picture and select Check for Updates.
Install any available updates to ensure you have the latest features and fixes.
By following these steps, you can enhance the accuracy of Zoom's transcription services and ensure that captions align with the spoken language during your meetings.