# Ember Help Center

> Help center for Ember

## Security & Privacy

- [Is Ember safe to use?](https://help.embercopilot.ai/en/articles/9874212-is-ember-safe-to-use.md)
- [Does Ember save and retrain its model with user data?](https://help.embercopilot.ai/en/articles/9874213-does-ember-save-and-retrain-its-model-with-user-data.md)
- [What is Confidential Mode?](https://help.embercopilot.ai/en/articles/9874214-what-is-confidential-mode.md)

## Tips & Tricks

- [Checklist to Ensure Quality Audio Capture](https://help.embercopilot.ai/en/articles/9874111-checklist-to-ensure-quality-audio-capture.md)
- [What should I record with Ember?](https://help.embercopilot.ai/en/articles/9874194-what-should-i-record-with-ember.md)
- [Does Ember Provide an API?](https://help.embercopilot.ai/en/articles/9874291-does-ember-provide-an-api.md)
- [Will Ember work with my EHR and workflow?](https://help.embercopilot.ai/en/articles/9876210-will-ember-work-with-my-ehr-and-workflow.md)
- [How to customize documentation styles in Ember Copilot?](https://help.embercopilot.ai/en/articles/10066551-how-to-customize-documentation-styles-in-ember-copilot.md): Easily adjust formatting to ensure your notes are both compliant and in your preferred style.
- [How to set your default templates in Ember Copilot](https://help.embercopilot.ai/en/articles/10275702-how-to-set-your-default-templates-in-ember-copilot.md): Select your preferred templates once, use them automatically for future recordings
- [Can Ember Help Keep Track of Medications?](https://help.embercopilot.ai/en/articles/10504747-can-ember-help-keep-track-of-medications.md): Learn how Ember automatically organizes and tracks patient medications from your clinical sessions.
- [Uploading Your Frequently-Used Medical Codes](https://help.embercopilot.ai/en/articles/11525579-uploading-your-frequently-used-medical-codes.md): Keep your go-to procedure \(CPT/HCPCS\) and diagnosis \(ICD-10\) codes one click away so Ember can drop them into notes, claims, and audits.

## Recording & Sharing

- [Does Ember support languages other than English?](https://help.embercopilot.ai/en/articles/9874154-does-ember-support-languages-other-than-english.md)
- [How can I download audio recording?](https://help.embercopilot.ai/en/articles/9874207-how-can-i-download-audio-recording.md)
- [How can I quickly organize my content?](https://help.embercopilot.ai/en/articles/9874224-how-can-i-quickly-organize-my-content.md)
- [How does Ember manage tasks from recordings?](https://help.embercopilot.ai/en/articles/9874242-how-does-ember-manage-tasks-from-recordings.md)

## Speed & Reliability

- [What if I have a recording from a low connectivity area?](https://help.embercopilot.ai/en/articles/9874219-what-if-i-have-a-recording-from-a-low-connectivity-area.md)
- [Can I regenerate the script I got?](https://help.embercopilot.ai/en/articles/9874239-can-i-regenerate-the-script-i-got.md)
- [Having Issues with the iOS App?](https://help.embercopilot.ai/en/articles/10504788-having-issues-with-the-ios-app.md): First, check if there's an update available in the App Store.
- [Does Ember Have Any Downtime?](https://help.embercopilot.ai/en/articles/10504792-does-ember-have-any-downtime.md): Ember maintains 100% system uptime, operating continuously 24 hours a day, 7 days a week.

## Feedback & Reporting

- [How do I give feedback to the Ember team?](https://help.embercopilot.ai/en/articles/9874252-how-do-i-give-feedback-to-the-ember-team.md)
- [How do I report bugs to the Ember team?](https://help.embercopilot.ai/en/articles/9874254-how-do-i-report-bugs-to-the-ember-team.md)
- [How do I request features from the Ember team?](https://help.embercopilot.ai/en/articles/9874257-how-do-i-request-features-from-the-ember-team.md)

## Medical Coding - Ember AI

- [How do I review coding audit results?](https://help.embercopilot.ai/en/articles/15255897-how-do-i-review-coding-audit-results.md): Open encounters in the Audit Result queue, leave notes in the comments box, and approve, reject, or hold each audit result.
- [CMS Rules Grounding in the Dictionary Tab](https://help.embercopilot.ai/en/articles/15281232-cms-rules-grounding-in-the-dictionary-tab.md): Coding decisions are grounded in official CMS reference data, and a new Dictionary tab lets your team check the logic behind every line.